I have no longer can access my acount. It was locked by steam guard. The problem is my...

GetHuman-valentri's customer service issue with Steam Software from September 2018

6 views
 | 
2542 similar
 | 
0 following
Help with my Steam Software issue
First: share to improve GetHuman-valentri's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-valentri's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-valentri may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-valentri's own words
I have no longer can access my acount. It was locked by steam guard. The problem is my older phone (here that steamguard installed) was broken, i have fixed it but then that phone sold to another person. And I forgot to fix my steamguard first. And i think my older phone has been reset by the owner right now. I only have my steam's username, email, and password. Phone number at my account is dead also, i don't remember my recovery too. Can you guys make it simple please. That's my real account, it's impossible if i trying to tell a lies to you guys. The email for that account is my old email, i used that email for many years. You can email me to the email below, that's my email for my steam account also..*Thanks before, and sorry to talk too much. :)
GetHuman-valentri did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-valentri fixed the problem
We are waiting for GetHuman-valentri to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Steam Software email you?
This email address isn't valid
Follow this issue
See how GetHuman-valentri fixes it.
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman-valentri
Sep 21st, 2018 - 6 mons ago
I have an issue with Steam Software too
Not resolved
Seen by 6 customers so far
Similar issue to 2542 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-valentri started working on this issue
Sep 21st, 2018 10:48am