Before contacting them, items GetHuman2151068 may need:
Name on the reservation
The issue in GetHuman2151068's own words
Been through the Alton, Illinois Steak and Shake drive-thru twice in the last week. Last time at *:** on ******. The woman*girl taking our order was unbelievably rude and short with us. Both times. Its bad enough it takes ** minutes to get your food. The least they could do is ACT like they’re appreciative of a persons business. When it happens once, the problem could be someones just having a bad day. When it happens twice with the same person, that person is the problem. Its unfortunate. Thank you.
GetHuman2151068 did not yet indicate what Steak and Shake should do to make this right.
I have an issue with Steak and Shake too
How GetHuman2151068 fixed the problem
We are waiting for GetHuman2151068 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.