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Steak and Shake Customer FAQ

Top Answers & How-to Guides

What is Steak and Shake's Phone Number?

The question we are asked most often is about how to talk to Steak and Shake customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there nutritional information and allergen details for your menu items?

Yes, we provide comprehensive nutritional information and allergen details for all of our menu items. At Steak and Shake, we understand...
Ask any question you have about Steak and Shake customer service, get an answer now.
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Hours of Operation

What are the hours of operation?

The hours of operation at Steak and Shake may vary depending on the location. Generally, most of our restaurants are open seven days...
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Menu Options

Do you offer vegetarian options?

Yes, Steak and Shake offers vegetarian options on our menu. We understand that not everyone consumes meat, so we have carefully crafted...
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Is there a kids menu available?

Yes, Steak and Shake provides a dedicated kids menu for our young diners. Our kids menu offers a variety of delicious and nutritious...
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Are there gluten-free options?

Yes, Steak 'n Shake offers gluten-free options for individuals with dietary restrictions. We understand the importance of catering...
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Reservations and Services

Can I make a reservation?

Steak and Shake does not currently accept reservations. Our policy is based on a first-come, first-served basis to ensure fair and...
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Do you offer takeout or delivery services?

Yes, at Steak and Shake, we offer both takeout and delivery services for your convenience. Whether you prefer to enjoy our delicious...
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Can I book a private event or party at your location?

Yes, you can absolutely book a private event or party at our Steak and Shake location! We offer the perfect venue for any occasion....
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Payment Methods

What payment methods do you accept?

At Steak and Shake, we accept various convenient payment methods to ensure our customers have a seamless dining experience. We gladly...
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Promotions and Discounts

Do you have any special promotions or discounts?

Yes, at Steak and Shake, we offer a range of special promotions and discounts to provide our customers with exceptional value. We frequently...
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Pets Policy

Are pets allowed in the restaurant?

No, pets are not allowed in the restaurant at Steak and Shake. We strive to maintain a clean and comfortable dining environment for...
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Wi-Fi Availability

Do you have Wi-Fi available?

Yes, we offer complimentary Wi-Fi at all our Steak and Shake locations. Stay connected while you enjoy your meal or grab a quick snack,...
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Nutritional Information

Are there nutritional information and allergen details for your menu items?

Yes, we provide comprehensive nutritional information and allergen details for all of our menu items. At Steak and Shake, we understand...
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Help me with my Steak and Shake customer service issue

Ask any question you have about Steak and Shake customer service. We will do our best to get you answers right away.
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