Last Saturday I went through the Steak n' Shake drive through at *:** pm, I waited in l...

GetHuman1483370's customer service issue with Steak and Shake from November 2018

Help with my Steak and Shake issue
The issue in GetHuman1483370's own words
Last Saturday I went through the Steak n' Shake drive through at *:** pm, I waited in line for over ** minutes!! When I FINALLY got to the window, I waited another * minutes for two shakes and a thing of fries, none of it was made yet. When I got the fries they were not even salted. I then complained to the worked and told her I had waited ** minutes and she should be telling people how long the wait is, and she said they are not allowed to do that. Also, she did not even ask me for my money, I had to knock on the window after she left and tell her I hadn't paid yet. I then called Steak n' Shake and complained to them and they told me someone would get in touch with me later that day, I have yet to hear anything back from them
GetHuman1483370 did not yet indicate what Steak and Shake should do to make this right.
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Steak and Shake

Customer service issue
Reported by GetHuman1483370
Nov 3rd, 2018 - a mon ago
I have an issue with Steak and Shake too
Fixed
Seen by 1 customer so far
Similar issue to 43 others
0 customers following this
Items needed
Name on the reservation
Timeline
GetHuman1483370 started working on this issue
Nov 3rd 6:56pm
GetHuman1483370 indicated the issue is not fixed yet.
Nov 3rd 6:57pm