we have a claim with state farm auto and the service is not good. Claim is **B **** R...

GetHuman-lamskj's Complaint issue with State Farm from October 2019

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The issue in GetHuman-lamskj's own words
we have a claim with state farm auto and the service is not good. Claim is **B **** R*. Never hear from the claim reps. I have to call to get updates. very frustrating. They wouldn't even talk with the police officer that went on the call. And they won't come inspect the damage of the vehicle. I emailed pictures with no response. We feel that it is Donna Davis's fault. The police officer felt that Donna Davis was somewhat confused about what happened. Kristen Jones was articulate about the events that happened. The angle the truck was hit, was from behind, so Ms. Davis hit the side step from behind. Ms. Davis is claiming it is Ms. Jones fault that she hit the truck from behind. There is no one to speak with that can help. The claim reps are not helpful at all. We are looking around for new insurance.

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State Farm

Complaint issue
Reported by GetHuman-lamskj
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 819 others
0 customers following this

Timeline

GetHuman-lamskj started working on this issue
Oct 29th, 2019 5:54pm
GetHuman-lamskj indicated the issue is not fixed yet.
Oct 30th, 2019 7:18pm

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