Website is down. is the URL.*The card was expired on file so...

GetHuman2227625's customer service issue with from February 2019

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The issue in GetHuman2227625's own words
Website is down. is the URL.*The card was expired on file so the website was taken down. I would like support to get this back up and running please. I thought godaddy hosted it but it appears your guys host it too, which I didnt know. Anyways I have updated the card on file and it didnt resolve itself. The owner of the site called godaddy and got them to renew the site but after further review they said they never owned it, square space did. So right now should I cancel the godaddy or just have them point the DNS to yours?
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Customer service issue
Reported by GetHuman2227625
Feb 17th, 2019 - 8 mons ago
I have an issue with too
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Seen by 3 customers so far
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GetHuman2227625 started working on this issue
Feb 17th 4:51pm