I saw that I was charged to renew my website (tell-i.com) through auto-renew when the a...

GetHuman-djfregos's customer service issue with Squarespace.com from July 2018

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The issue in GetHuman-djfregos's own words
I saw that I was charged to renew my website (tell-i.com) through auto-renew when the annual subscription appeared on my credit card bill. I no longer am with the company, so I did not receive the email warning me that the website subscription was going to renew. Last night, I put in a refund request and in order to submit the request, I cancelled my subscription. Today, I have worked it out with a former colleague who would like to take over the website and pay me directly to reimburse the subscription fee, so all I need from squarespace is to re-instate the subscription and allow me to transfer website ownership.
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Squarespace.com

Customer service issue
Reported by GetHuman-djfregos
Jul 1st, 2018 - a yr ago
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Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman-djfregos started working on this issue
Jul 1st, 2018 6:27pm
GetHuman-djfregos confirmed the issue is fixed. Hooray!
Jul 4th, 2018 7:30pm