I did a cash out of an instant deposit however it was done to a closed bank account tha...

GetHuman5159070's Account Access issue with Square Cash from August 2020

Help with my Square Cash issue
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Before contacting them, items GetHuman5159070 may need:
Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5159070's own words
I did a cash out of an instant deposit however it was done to a closed bank account that I no longer have. The bank account was a Bank of America account that has been closed for a couple months now, I contacted Bank of America and they told me that it would automatically get sent right back to cash app. When I contacted cash app they are telling me that I have to reach out to Bank of America and they will send me a check to my address on file. the problem I'm now having is once you dispute or contact support regarding a certain transaction they only respond to the first email sent I've sent multiple emails now that they're not responding to for that transaction.

GetHuman5159070 did not yet indicate what Square Cash should do to make this right.

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Square Cash

Account Access issue
Reported by GetHuman5159070
Aug 24th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2309 others
0 customers following this

Timeline

GetHuman5159070 started working on this issue
Aug 24th 10:41pm