Hi y’all, I desperately need your help. Km name is Karen Flores. My dad , Basil Flores...

GetHuman-krn_flor's Trouble Receiving a Payment issue with Square Cash from October 2019

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The issue in GetHuman-krn_flor's own words
Hi y’all, I desperately need your help. Km name is Karen Flores. My dad , Basil Flores, first time cash app user, sent $***.** to me on Saturday **-**-** at approximately *:** am Pacific time. I still have not received it. When I realized that I had changed my phone number from ****-***-**** , the number I signed up for cash app with to ***-***-**** which was changed on my birthday, *-* I incorrectly thought * that the accounts would merge by me providing the new phone number. I contacted cash app support to help me access the money, they responded with * personal questions, which I provided *x but so far I haven’t heard from them. On Saturday, I used my friends email address Michelle Johnson, to communicate with cash app, but I think that might have added to the confusion. The reason I did that was because I haven’t been able to figure out how to set up acres to my email on my phone., I’m **, my daughter usually does this for me but she’s full time at SFSU and works. Michelle and I were at thesis rescue worship in Pasadena.. when I got home I responded to the email but like I said,no response so far. I desperately need help, this is my rent money, I’m trying to retrieve, I am recovering from * heart attacks this year, I’m on disability . Please let me know next steps as soon as possible. Thank you in advance for your help.

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Square Cash

Trouble Receiving a Payment issue
Reported by GetHuman-krn_flor
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 16155 others
0 customers following this

Timeline

GetHuman-krn_flor started working on this issue
Oct 21st, 2019 5:46pm
GetHuman-krn_flor indicated the issue is not fixed yet.
Oct 22nd, 2019 1:06am
GetHuman-krn_flor indicated the issue is not fixed yet.
Oct 22nd, 2019 1:07am
GetHuman-krn_flor indicated the issue is not fixed yet.
Oct 22nd, 2019 6:16am

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