I called a number provided to me by Google for contacting cash app the phone number is...

GetHuman1374060's customer service issue with Square Cash from October 2018

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The issue in GetHuman1374060's own words
I called a number provided to me by Google for contacting cash app the phone number is ***-***-**** because I could not find a way to contact Cash app about another person's issue with sending me money. They tried to send me $****.** two different times and both times failed and on their end cash app took over $*,*** out of their bank account.I thought I would try to be helpful and find a way to call Cash app and called that number given to me. That person told me that I don't need you to generate a six-digit access number and tell them the number. Prior to do this they told me they could refund that person their money if I uploaded from my bank account $*,*** in two payments of $*** each. I did this and then when I gave them that * digit number they took over my account assigned the name hallum to my cashapp account, change my email address that I had associated with my account, and then sent $*,***.** to a Wells Fargo Bank. I have screenshots of what they did to my account and cashapp can look on my account and see all of these transactions. I did not realize I was calling a scammer and that someone was taking money out of my cash app account. Yes I uploaded to $*** increments into my cash out from my bank account because this photo of person instructed me that that's what I needed to do in order to find a way to get this other guy his **** back I did not understand it it did not make sense but I was under the impression I was talking to a cash app representative and being instructed to do the right thing in order to get him his money back
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Square Cash

Customer service issue
Reported by GetHuman1374060
Oct 19th, 2018 - 3 mons ago
I have an issue with Square Cash too
Not resolved
Seen by 5 customers so far
Similar issue to 6850 others
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GetHuman1374060 started working on this issue
Oct 19th, 2018 5:07am