I called a number provided to me by Google for contacting cash app the phone number is...
GetHuman1374060's customer service issue with Square Cash from October 2018
Help with my Square Cash issue
First: share to improve GetHuman1374060's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1374060's next move: go to the Square Cash help center.
Square Cash doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1374060 will want to follow the link below to head to their help center. We will check on GetHuman1374060 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1374060 may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman1374060's own words
I called a number provided to me by Google for contacting cash app the phone number is ***-***-**** because I could not find a way to contact Cash app about another person's issue with sending me money. They tried to send me $****.** two different times and both times failed and on their end cash app took over $*,*** out of their bank account.I thought I would try to be helpful and find a way to call Cash app and called that number given to me. That person told me that I don't need you to generate a six-digit access number and tell them the number. Prior to do this they told me they could refund that person their money if I uploaded from my bank account $*,*** in two payments of $*** each. I did this and then when I gave them that * digit number they took over my account assigned the name hallum to my cashapp account, change my email address that I had associated with my account, and then sent $*,***.** to a Wells Fargo Bank. I have screenshots of what they did to my account and cashapp can look on my account and see all of these transactions. I did not realize I was calling a scammer and that someone was taking money out of my cash app account. Yes I uploaded to $*** increments into my cash out from my bank account because this photo of person instructed me that that's what I needed to do in order to find a way to get this other guy his **** back I did not understand it it did not make sense but I was under the impression I was talking to a cash app representative and being instructed to do the right thing in order to get him his money back
GetHuman1374060 did not yet indicate what Square Cash should do to make this right.
I have an issue with Square Cash too
How GetHuman1374060 fixed the problem
We are waiting for GetHuman1374060 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.