My account seems to be frozen. My card does not work, despite being enabled in the app...

GetHuman-kevinhre's customer service issue with Square Cash from August 2018

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The issue in GetHuman-kevinhre's own words
My account seems to be frozen. My card does not work, despite being enabled in the app (I even disabled then enabled but to no avail). No one can send me any money (just says Transaction Failed) and I can neither send nor add money, nor can I purchase any Bitcoin. The only thing the app will allow me to do is withdraw money to my bank account. **I do not have any emails or communication of any kind from Square explaining any sort of problem or changes to my account. It is a regular account (not a business account) but I use it very often and rely on it pretty heavily.
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Square Cash

Customer service issue
Reported by GetHuman-kevinhre
Aug 28th, 2018 - 4 mons ago
I have an issue with Square Cash too
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Seen by 2 customers so far
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GetHuman-kevinhre started working on this issue
Aug 28th 12:46am