Hello, my cashapp is $missjaytaylor. My phone number is (***) ***-****. I was trying to...

GetHuman915493's customer service issue with Square Cash from July 2018

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The issue in GetHuman915493's own words
Hello, my cashapp is $missjaytaylor. My phone number is (***) ***-****. I was trying to send money to my friend with the cashname : $DeMon** but somehow my phone sent it to the cashname: $Jayandshawna . Im not sure how that name even got selected being that I typed in a different emoji for that persons contact name in my phone to send the money and I do not know the person at a that it accidentally got sent to. By time I realized that it was the wrong person, it was already sent. The transaction was on July **st at *:**pm & the amount I was sending was $**.**. I am requesting a refund back of my money due to this issue. If someone could help assist me I’d greatly appreciate it.
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Square Cash

Customer service issue
Reported by GetHuman915493
Jul 25th, 2018 - 10 mons ago
I have an issue with Square Cash too
Fixed
Seen by 4 customers so far
Similar issue to 2429 others
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman915493 started working on this issue
Jul 25th, 2018 2:45pm
GetHuman915493 indicated the issue is not fixed yet.
Jul 26th, 2018 7:36pm
GetHuman915493 indicated the issue is not fixed yet.
Jul 26th, 2018 7:38pm