My Sprint iOS* phone (*** ***-****) was purchased ** months ago. The phone's Sprint SIM...

GetHuman-awoodlif's Device Support issue with Sprint from February 2021

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If you are having technical difficulties with your Verizon services please reset your phone or bring the phone into the Verizon store. If the issue is with cell service please check your area to see if Verizon is down.
The issue in GetHuman-awoodlif's own words
My Sprint iOS* phone (*** ***-****) was purchased ** months ago. The phone's Sprint SIM card was replaced with a T-mobile SIM card (*******************F) to address a "locked" phone issue of unknown origin. The phone has not been fully functional since that time. The issues and the failed attempts to reset the phone are too numerous to recount. Please test the phone and my account to determine the cause of the service failure.*I would appreciate confirmation that the T-mobile SIM card has been activated.*At present, my phone operates* however, there is no ringtone announcing an incoming call. Also, on outgoing calls, there is no audible ringing of the number called. The first sound heard comes after the number called answers.*My attempts to register with T-Mobile and obtain a T-Mobile ID have not been acknowledged.*Your suggestions and response are appreciated.

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Device Support issue
Reported by GetHuman-awoodlif
Feb 18th, 2021 - 2 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 1764 others
0 customers following this


GetHuman-awoodlif started working on this issue
Feb 18th, 2021 11:33pm