Hi, I was a Sprint customer for over twenty years. My phone number is ***-***-****. I...

GetHuman-gwillj's customer service issue with Sprint from August 2018

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The issue in GetHuman-gwillj's own words
Hi, I was a Sprint customer for over twenty years. My phone number is ***-***-****. I had three phones on my plan. Recently I switch to another carrier. The reason for my change was I was roaming all the time even though I wasn't charged any additional money but was getting reminders stating that I was using a lot of roaming time. I use to live in New York but moved to Pennsylvania in ****. There was no Sprint service in my area at all and calls were dropped and I called several times to try to correct many issues that I was having with the service. My work location was NO Service as well. One day I received a booster box but the service was still bad. Eleven years of bad service, I could not take that anymore!! Now I'M expecting to get my final bill from you and I owed about five additional payments for my phone. I think that because I was a good customer for many years and suffered and tried to hold on but could't the final payment should be VOIDED. There were no issues while living in New York but Sprint should figure out a way to install satellites in Shawnee on Delaware Pennsylvania and Stroudsburg and East Stroudsburg Pennsylvania. Those are very popular areas and Large Areas in Pennsylvania. Please take a look at my account and talk to the corporate office to consider my request to Void the final payment and phone expenses. I've paid for years of bad service and no service. Thank You
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Customer service issue
Reported by GetHuman-gwillj
Aug 12th, 2018 - a yr ago
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Aug 12th, 2018 2:54pm
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Aug 12th, 2018 2:55pm