I was on a chat for over * hours and then I got transferred to finance and I got discon...

GetHuman866146's customer service issue with Sprint from July 2018

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The issue in GetHuman866146's own words
I was on a chat for over * hours and then I got transferred to finance and I got disconnected! Now I can't get back to my chat! My phone is turned off right now because I have not paid the bill but I was not going to pay the bill until I got this straightened out and I talked to the chairman day before yesterday and he assured me somebody would be calling me yesterday but I never got a call... So in the chat room Jesse told me that they were going to call today and I asked her how are they going to do that when I don't have my phone on... So she sent me to finance so I could maybe get an extension or get my phone turned back on to talk to the people that we're going to handle this with me and now I lost my chat and I don't have a phone to talk on got. What do I do now

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Sprint

Customer service issue
Reported by GetHuman866146
Jul 10th, 2018 - 4 years ago
I have an issue with Sprint too
Not resolved
Seen by 2 customers so far
Similar issue to 1244 others
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Timeline

GetHuman866146 started working on this issue
Jul 10th, 2018 3:05pm

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