I have tried to cancel my sprint service in several occasions. First I spoke with someo...

GetHuman-sarinaco's customer service issue with Sprint from June 2018

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The issue in GetHuman-sarinaco's own words
I have tried to cancel my sprint service in several occasions. First I spoke with someone about * months ago who said my line was cancelled after going online to pay my bill it was not cancelled. *nd attempt I did a chat with a representative online who said I couldn’t cancel because I would need to bring the phone in to have it assessed on how much I would have to pay for it before he line can he cancelled which there is no way this can be correct being that my contract is finished ... thisine was my daughters and the phone is no longer in working condition so it hasn’t been used for about *months and I still am being charged .. I just need one line cancelled , please help .. the number is ***-***-**** James cooper jr*Sarina Cooper
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Sprint

Customer service issue
Reported by GetHuman-sarinaco
Jun 2nd, 2018 - 2y ago
I have an issue with Sprint too
Not resolved
Seen by 5 customers so far
Similar issue to 64 others
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Timeline
GetHuman-sarinaco started working on this issue
Jun 2nd, 2018 8:31am