about a month ago I bought a phone from a friend. I then called sprint to try and activ...
GetHuman683186's customer service issue with Sprint from May 2018
Help with my Sprint issue
First: share to improve GetHuman683186's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman683186 to get a Sprint rep on the line!
Always use the GetHuman Phone tocall Sprint. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman683186 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman683186's own words
about a month ago I bought a phone from a friend. I then called sprint to try and activate it under the pay as you go prepaid plan however the phone was incompatible. but that didn't stop sprint from activating a phone account under my name. I'm receiving a bill on my email *****@***.com for ** something dollars and all without even having a phone to even use. ive tried calling them but seeing as to how I don't know my phone number or account number theyre saying they can not help me and that I need to sign into my account or create an account. but I cannot sign into my account if I don't know the phone number or account number qassosciated with them and when I try to create an account it says the email address (the same one that I'm getting my bills on) isn't linked to any open accounts. I need to talk to someone who knows what theyre doing
GetHuman683186 did not yet indicate what Sprint should do to make this right.
I have an issue with Sprint too
How GetHuman683186 fixed the problem
We are waiting for GetHuman683186 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.