My son Brandon Grach (***-***-**** and I Moncita (***-***-**** ) had service with Sprin...

GetHuman-moncitag's Cancel or Change Account issue with Sprint from April 2018

1 view
7624 similar
0 following
Help with my Sprint issue
First: share to improve GetHuman-moncitag's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-moncitag to get a Sprint rep on the line!
Always use the GetHuman Phone tocall Sprint. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-moncitag may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-moncitag's own words
My son Brandon Grach (***-***-**** and I Moncita (***-***-**** ) had service with Sprint ,we closed our acct. lBill paid in full as well as both phones .We called to have both phones unlocked ,was told his phone is unlocked after several days ,was told mine cant be unlocked because it came from the Insurance..well his is not really unlocked because were unable to go to another carrier and since mine was still under Sprint why can it not be unlocked as well..i want to know can they be unlocked its either a yes or a no ,,not a kinda unlocked..Please let us know asap.I was instructed to make a complaint with the Office of the Attorney Generals @ *** W Randolph ..I don't want to waste my time to have to do anything like please clear up any misunderstanding in regards to this situation..As of today both phone remain off..Somebody is lying to us somewhere..Please clear this mess up..Thank you* **** S Mozart Ave Evergreen Park Illinois ***** unit * .last * * of SS is ****.*Street grew up on is Mozart* Thank you
GetHuman-moncitag did not yet indicate what Sprint should do to make this right.
I have an issue with Sprint too
How GetHuman-moncitag fixed the problem
We are waiting for GetHuman-moncitag to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sprint's attention and get better help faster. Tap below to get started.
Having Sprint issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-moncitag fixes it.
This email address isn't valid


Cancel or Change Account issue
Reported by GetHuman-moncitag
Apr 28th, 2018 - a yr ago
I have an issue with Sprint too
Not resolved
Seen by 1 customer so far
Similar issue to 7624 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-moncitag started working on this issue
Apr 28th, 2018 1:36am