My son Brandon Grach (***-***-**** and I Moncita (***-***-**** ) had service with Sprin...
GetHuman-moncitag's Cancel or Change Account issue with Sprint from April 2018
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Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
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To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-moncitag's own words
My son Brandon Grach (***-***-**** and I Moncita (***-***-**** ) had service with Sprint ,we closed our acct. lBill paid in full as well as both phones .We called to have both phones unlocked ,was told his phone is unlocked after several days ,was told mine cant be unlocked because it came from the Insurance..well his is not really unlocked because were unable to go to another carrier and since mine was still under Sprint why can it not be unlocked as well..i want to know can they be unlocked its either a yes or a no ,,not a kinda unlocked..Please let us know asap.I was instructed to make a complaint with the Office of the Attorney Generals @ *** W Randolph ..I don't want to waste my time to have to do anything like that.so please clear up any misunderstanding in regards to this situation..As of today both phone remain off..Somebody is lying to us somewhere..Please clear this mess up..Thank you* **** S Mozart Ave Evergreen Park Illinois ***** unit * .last * * of SS is ****.*Street grew up on is Mozart* Thank you
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