I am writing because the people who are taking my calls are having problems with my Ame...

GetHuman634173's customer service issue with Sprint from April 2018

14 views | 1401 similar | 0 following
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Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman634173's own words
I am writing because the people who are taking my calls are having problems with my American accent. I activated one of two phones for new service i started on ****, reception was not available at my residence, or mediocre at best and I was told I could take phones back to local store, which I did the day after I activated phone. It is now two weeks later and I find out yesterday that the phones were still sitting under a counter at store. Then they tell me I owe them because I did not send back within two weeks, but i have a copy of transcript of call from the **th when I took phones back. I need someone to correct this billing error due to the stores terrible service and then wanting to charge me for their blunder. Thanks for your help

GetHuman634173 did not yet indicate what Sprint should do to make this right.

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Customer service issue
Reported by GetHuman634173
Apr 27th, 2018 - 5 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 1401 others
0 customers following this


GetHuman634173 started working on this issue
Apr 27th, 2018 2:18pm

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