Bill is usually $***.** and now is $***.**. Can you state what the extra $**.** charges are?

GetHuman633964's customer service issue with Sprint from April 2018

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The issue in GetHuman633964's own words
The problem: Bill is usually $***.** and now is $***.**. Can you state what the extra $**.** charges are?
GetHuman633964 did not yet indicate what Sprint should do to make this right.
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Sprint

Customer service issue
Reported by GetHuman633964
Apr 27th, 2018 - 7 mons ago
I have an issue with Sprint too
Not resolved
Seen by 4 customers so far
Similar issue to 3807 others
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Timeline
GetHuman633964 started working on this issue
Apr 27th 12:49pm
GetHuman633964 indicated the issue is not fixed yet.
Apr 27th 3:17pm