I am asking how to make my new cell phone assigned my old number* and also if I need a modem for my *nd tv.

GetHuman-twkohl's customer service issue with Spectrum from October 2020

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The issue in GetHuman-twkohl's own words
I want to have it set up with my current number, once I activate it. ... Hello. I recently called to move my service to North Carolina from *** Eagle Pine Way in Rochester. The order number is *******.**I have two questions:**) I believe the phone I received is planned to have a North Carolina number. I would really rather keep my number as is: ***-***-****. I am in the middle of the move and have given that number out to many places in case they need to reach me.**) The person I talked to when placing the order, he said I wouldn't need another modem as I have Hulu on that TV. But I can turn the TV on by pressing the button on the bottom of the TV, but without a modem cannot make any choices on it, like going to the menu, etc. I probably just need clarification on how to use it.

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Spectrum

Cell phone
Customer service issue
Reported by GetHuman-twkohl
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 2373 others
0 customers following this

Timeline

GetHuman-twkohl started working on this issue
Oct 2nd, 2020 8:36pm
GetHuman-twkohl indicated the issue is not fixed yet.
Oct 3rd, 2020 1:47pm
GetHuman-twkohl indicated the issue is not fixed yet.
Oct 3rd, 2020 2:15pm
GetHuman-twkohl indicated the issue is not fixed yet.
Oct 5th, 2020 3:31pm
GetHuman-twkohl indicated the issue is not fixed yet.
Oct 5th, 2020 3:35pm

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