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Southwest Rapid Rewards Customer FAQ

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What is Southwest Rapid Rewards's Phone Number?

The question we are asked most often is about how to talk to Southwest Rapid Rewards customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any blackout dates or restrictions when using Rapid Rewards points?

No, there are no blackout dates or restrictions when using Rapid Rewards points. You can redeem your points for any available seat...
Ask any question you have about Southwest Rapid Rewards customer service, get an answer now.
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Program Overview

What is Southwest Rapid Rewards?

Southwest Rapid Rewards is a loyalty program offered by Southwest Airlines that allows members to earn and redeem points for flights...
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Membership Benefits

What benefits do I get as a Rapid Rewards member?

As a Rapid Rewards member, you are entitled to a range of exclusive benefits. Firstly, you can earn points on flights, hotel stays,...
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Points Transfer

Can I transfer my Rapid Rewards points to someone else?

No, Rapid Rewards points are non-transferable and can only be used by the account holder. However, Southwest Airlines does offer a...
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Points Expiration

Do Rapid Rewards points expire?

No, Rapid Rewards points do not expire as long as there is qualifying account activity, such as earning points or redeeming them, at...
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Select Program

What is Rapid Rewards Select Program?

The Rapid Rewards Select Program is a loyalty program offered by Southwest Airlines. It allows members to earn points on various qualifying...
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Earn Points

Do I earn tier qualifying points on every flight?

Yes, you earn tier qualifying points on every flight with Southwest Airlines. Tier qualifying points are based on the number of points...
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Redemption Restrictions

Are there any blackout dates or restrictions when using Rapid Rewards points?

No, there are no blackout dates or restrictions when using Rapid Rewards points. You can redeem your points for any available seat...
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Help me with my Southwest Rapid Rewards customer service issue

Ask any question you have about Southwest Rapid Rewards customer service. We will do our best to get you answers right away.
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