We would like to get a pass To go through security and meet our son for a brief visit o...

GetHuman-sylviaf's customer service issue with Southwest Airlines from June 2018

Help with my Southwest Airlines issue
The issue in GetHuman-sylviaf's own words
We would like to get a pass To go through security and meet our son for a brief visit on route to his destination on Southwest.*He is travelling Ft **** arriving BWI at **:** am *******, and leaving on Ft **** at *:** for SLC.* We are seniors and rarely have a chance to see him.*We are registered with Southwest as seniors. *It would be appreciated if it is possible to obtain passes at the ticketing desk at the airport. Please let us know if this is possible.**We much appreciate your help in this. Thank you. Next li it would be appreciated if it is possible to obtain passes (For my husband and me) at the ticketing desk at the airport. Please let us know if this is possible.**We much appreciate your help in this. Thank you. ** Sylvia Flaton *** ***-****
GetHuman-sylviaf did not yet indicate what Southwest Airlines should do to make this right.
I have an issue with Southwest Airlines too
How GetHuman-sylviaf fixed the problem
I called Southwest airlines reservations and asked whether we could get passes to go through security to meet at the ticket counter. they should yes and that we should bring along his reservation, confirmation number and our drivers license.
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Southwest Airlines

Customer service issue
Reported by GetHuman-sylviaf
Jun 15th, 2018 - 9 mons ago
I have an issue with Southwest Airlines too
Fixed
GetHuman-sylviaf shared how to fix
Seen by 5 customers so far
Similar issue to 682 others
0 customers following this
Items needed
Name on booking
Booking reference
Email on booking
Timeline
GetHuman-sylviaf started working on this issue
Jun 15th, 2018 2:58pm
GetHuman-sylviaf confirmed the issue is fixed. Hooray!
Jun 16th, 2018 5:11pm
GetHuman-sylviaf confirmed the issue is fixed. Hooray!
Jun 17th, 2018 3:22pm