Good day! ** My name is Chancy Cowan phone number **********. My soundcloud phone app s...

GetHuman-chancyka's customer service issue with from December 2018

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The issue in GetHuman-chancyka's own words
Good day! ** My name is Chancy Cowan phone number **********. My soundcloud phone app shows I only have the basic free version for * months now yet I keep getting billed on my Visa ending in ****. I have tried repeatedly to cancel and I was fir sure last month it went through because when I go to the SC app and check subscription status it says FREE. It offers to upgrade to sound cloud GO which is what ive been getting billed for.*Please help me cancel my account and refund the * months at *.** each which I wasnt able to use anyway. I would have contacted you sooner but accirding to my phone login I havent had premium. Thank you. The billing occured on Dec. *.
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Customer service issue
Reported by GetHuman-chancyka
Dec 5th, 2018 - a mon ago
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GetHuman-chancyka started working on this issue
Dec 5th, 2018 10:01pm