A refund on recent renewal on ******, reference *GFRZP***

GetHuman986286's customer service issue with Soundcloud.com from August 2018

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Help with my Soundcloud.com issue
GetHuman986286's next move: try the Soundcloud.com help center.
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The issue in GetHuman986286's own words
Get a refund. ... My subcription Soundcloud Pro is just recently renewed, I did not cancel in time because I was out of town. Please issue me a refund due to my financial hardship. In addition, my husband Cuong is no longer with us and no one in our family can take after his music so no point for us to be in soundcloud. We paid the entire year subcrption in **** and not quite know how to manage the music.* *Please re-consider our situation and resolve the issue for us.
We know nothing about music so no pint to join.
issue me a full refund or prorated refund
About *-* years, Cuong trusted Soundcloud in managing his music and always paid on time.
Cancel yearly subcription.
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Soundcloud.com

Soundcloud Pro annual membership
Customer service issue
Reported by GetHuman986286
Aug 14th, 2018 - a yr ago
I have an issue with Soundcloud.com too
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Seen by 3 customers so far
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Timeline
GetHuman986286 started working on this issue
Aug 14th, 2018 6:39pm
GetHuman986286 indicated the issue is not fixed yet.
Aug 14th, 2018 6:39pm
GetHuman986286 indicated the issue is not fixed yet.
Aug 14th, 2018 6:53pm