Hi there,*I have sent this message before but have had no avail.*I'm writing to ask for...

GetHuman-kscoupa's customer service issue with Soundcloud.com from May 2018

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The issue in GetHuman-kscoupa's own words
Hi there,*I have sent this message before but have had no avail.*I'm writing to ask for a refund on my SoundCloud account. On the **th April, I upgraded to a Pro account, using the **-day money back guarantee. However, I cancelled the Pro subscription on the **th May and I've just seen that I've been charged £** (£* for the first month and another £*) because it is still live and apparently the cancellation didn't happen?*I'm not sure how this has happened as I cancelled it and received a page saying I had cancelled it.*Therefore, I would like my £** back, please.******@***.com is the account which has been charged.*Thanks for reading and I look forward to hearing from you.*Kind regards,*Kalan

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Customer service issue
Reported by GetHuman-kscoupa
May 31st, 2018 - 4 years ago
Seen by 16 customers so far
Similar issue to 461 others
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GetHuman-kscoupa started working on this issue
May 31st, 2018 11:37pm
GetHuman-kscoupa indicated the issue is not fixed yet.
Jun 1st, 2018 1:16am