Hi there,*I have sent this message before but have had no avail.*I'm writing to ask for...

GetHuman-kscoupa's customer service issue with Soundcloud.com from May 2018

10 views
 | 
461 similar
 | 
0 following
Help with my Soundcloud.com issue
GetHuman-kscoupa's next move: try the Soundcloud.com help center.
Soundcloud.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kscoupa will want to follow the link below to head to their help center. We will check on GetHuman-kscoupa later to make sure it's all set or try to help escalate.
The issue in GetHuman-kscoupa's own words
Hi there,*I have sent this message before but have had no avail.*I'm writing to ask for a refund on my SoundCloud account. On the **th April, I upgraded to a Pro account, using the **-day money back guarantee. However, I cancelled the Pro subscription on the **th May and I've just seen that I've been charged £** (£* for the first month and another £*) because it is still live and apparently the cancellation didn't happen?*I'm not sure how this has happened as I cancelled it and received a page saying I had cancelled it.*Therefore, I would like my £** back, please.******@***.com is the account which has been charged.*Thanks for reading and I look forward to hearing from you.*Kind regards,*Kalan
GetHuman-kscoupa did not yet indicate what Soundcloud.com should do to make this right.
I have an issue with Soundcloud.com too
How GetHuman-kscoupa fixed the problem
We are waiting for GetHuman-kscoupa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Soundcloud.com's attention and get better help faster. Tap below to get started.
Having Soundcloud.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kscoupa fixes it.
This email address isn't valid

Soundcloud.com

Customer service issue
Reported by GetHuman-kscoupa
May 31st, 2018 - 2y ago
I have an issue with Soundcloud.com too
Fixed
Seen by 10 customers so far
Similar issue to 461 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-kscoupa started working on this issue
May 31st, 2018 11:37pm
GetHuman-kscoupa indicated the issue is not fixed yet.
Jun 1st, 2018 1:16am