I am trying to stop payment. and when I go on line it says I have no subscriptions, but...

GetHuman-cottleco's customer service issue with Soundcloud.com from April 2018

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The issue in GetHuman-cottleco's own words
I am trying to stop payment. and when I go on line it says I have no subscriptions, but yet * dollars is being taken out of my account every month. I do not want this anymore. I want it to stop!
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Soundcloud.com

Customer service issue
Reported by GetHuman-cottleco
Apr 28th, 2018 - 5 mons ago
I have an issue with Soundcloud.com too
Not resolved
Seen by 14 customers so far
Similar issue to 599 others
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Timeline
GetHuman-cottleco started working on this issue
Apr 28th 3:27pm
GetHuman-cottleco indicated the issue is not fixed yet.
Apr 28th 7:53pm
GetHuman-cottleco indicated the issue is not fixed yet.
May 1st 4:56pm
GetHuman-cottleco indicated the issue is not fixed yet.
May 1st 5:00pm