Hi, my snapchat account has been deactivated and i contacted a snapchat support team to...

GetHuman-awapaul's Recover Account issue with Snapchat from June 2021

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The issue in GetHuman-awapaul's own words
Hi, my snapchat account has been deactivated and i contacted a snapchat support team to help get back into my account but they had told me they have deactivated my account due to violation of terms, i then asked what i had done, and i received a very unhelpful reply which did not state my wrong doing for my account to be deactivated, could i please have some more insight into what has happened here and recover this account as it has a lot of old memories that are important to me and my family. i have tried to contact support teams on snapchat and they aren’t being very helpful at all, i really really need this account back and i’m so confused as to why it’s been deactivated. i don’t think i’ve been hacked as i have a complicated password and no one knows my login. this is my *rd attempt at contacting snapchat, could this be taken any higher ? i don’t feel like this banning was at all deserved as i have done nothing wrong and now all my memories are gone. it’s now been * days (**th june was when this started)

GetHuman-awapaul did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Recover Account issue
Reported by GetHuman-awapaul
Jun 16th, 2021 - 4 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 20761 others
0 customers following this

Timeline

GetHuman-awapaul started working on this issue
Jun 16th 11:31am
GetHuman-awapaul indicated the issue is not fixed yet.
Jul 3rd 6:17am

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