Snapchat Customer Service Issues

Hello, I'm Nandini, a regular user of Snapchat. On June 2nd, while sending snaps to friends, I encountered a login page unexpectedly. Upon trying to log in, I received a message stating that my account had been locked and to contact Snapchat support. Despite providing details under "I THINK MY ACCOUNT HAS BEEN HACKED BY MISTAKE" on the troubleshooting page, I have not received a response from the support team. I want my account unlocked as I haven't used any third-party apps or plugins. My phone number is [redacted], and my Snapchat username is v_nandini16. Kindly assist in resolving this issue.

I am a frequent user of Snapchat. On June 2nd at midday in Australia, while sending snaps to my friends, I was unexpectedly taken to the login page. When I tried to log in, it displayed a message stating that my account has been locked, instructing me to contact Snapchat's support team. I have not received any response for the past four days, and I am feeling upset. My username is v_nandini16, my email is [redacted], and my mobile number is [redacted]. I kindly request the support team to unlock my account as I am missing all my cherished memories.

I am currently unable to access my Snapchat account due to not being able to retrieve verification codes from my old email or phone number. I am certain of my password and need assistance in gaining access to my account to either change the password or lock it. I have an updated email that I can link to the account or delete the account if necessary. It would be helpful if users could delete or edit their accounts without the need for verification, especially in cases like mine where access to the original email or phone number is lost. I kindly request to either be granted access by verifying my ownership or to delete the account accordingly.

Hello, I am trying to access my old Snapchat account from a different phone. The previous phone I had got broken, so I am unable to access the messages for the verification code when I try to log in. I do have access to the email linked to the account, but when I select the option to change my password and send the code via email, it still sends the code to the phone number. Please help me access my account as it is very important to me.

Hello, I wanted to inform you that my Snapchat username is lovepreetsandhu. On May 2, [redacted], when I opened my Snapchat, it was already logged out. When I tried to log in again, I received a message stating that my account was locked or something went wrong, I am not entirely sure. Additionally, when I attempted to create a new account, I encountered the same issue. I kindly request your assistance in recovering my old account and creating a new one. I would greatly appreciate your help.

Hello, I am experiencing an issue with my Snapchat account. It was deactivated by the Snapchat support team for violating terms. When I asked for clarification on the violation, I received an unhelpful response that did not specify the reason for the deactivation. I am seeking more information to understand what happened and to recover this account, which holds important memories for me and my family. Despite multiple attempts, the support teams have not been helpful, and I am feeling confused about the deactivation. I believe my account was not hacked as I use a strong password and have kept my login details secure. This is my third contact attempt with Snapchat support, and I am wondering if there is a way to escalate this issue. I believe the deactivation was unjustified, as I have not engaged in any wrongful activities. It has been two days since this issue started on June 14th.

I attempted to access my friend's Snapchat account while they were away, and when I tried to log into my own account afterward, I was unexpectedly banned. Despite reaching out to Snapchat multiple times over the past few days, I have yet to receive a response. I even tried contacting them through Twitter and mentioning them in a public tweet, but still no luck. The ban seems unjust as I haven't violated any of their policies. The inconsistency between the website stating a permanent ban and the app indicating a temporary ban is causing me distress. Snapchat's lack of communication and clarity on the matter is troubling, especially since I heavily rely on the app.

I am currently unable to access my Snapchat account to view updates from friends and sports-related content. When attempting to unlock my account through the support website, I received a message stating that my account has been permanently locked, despite initially being told it was temporarily blocked. I am uncertain of the reason for this lock and I am eager to understand if it can be resolved or if there is a chance of recovering my account. I am committed to following the terms of service diligently if given the opportunity to reinstate my account, as it holds significant importance to me. Thank you for your assistance in this matter.

Dear Team Snapchat, I am still locked out of my account and urgently need to regain access. I can confirm that no unauthorized activity has occurred on my account. The username is allieg2226, and I assure you that I am the rightful owner. The email address linked to my account can be verified for confirmation. Unfortunately, my linked phone number [redacted] has been canceled, so I am unable to receive the necessary code to recover my account. My Snapchat holds valuable memories and friendships dating back to [redacted], and I have exhausted all efforts to regain access. I kindly request a password reset link sent to my email at [redacted] as contacting support seems to be my only option at this point. Your assistance in this matter would be greatly appreciated as I am desperate to access my account and restore my [redacted]-day streak with my boyfriend. Thank you for your help.

I encountered an issue while troubleshooting, so I decided to uninstall Snapchat. After reinstallation, I faced difficulty logging in as it showed an error message stating my email, username, or password was incorrect. To resolve this, I proceeded to reset my password by verifying my email. Upon receiving the password reset link, I changed my password as requested. However, even after changing the password successfully, I still couldn't log in. Double-checking with a friend, my username was confirmed, and I was certain the password was correct since it was recently updated. This situation is concerning as I have valuable data on the account and have cherished it for a long time. I seek assistance in resolving this issue promptly to prevent any loss. My Snapchat username is Falissss224. Thank you.

Balsimran Singh, also known as Simra Aulakh, is a British singer, music director, blogger, and 24-year-old entrepreneur. Their work has been featured on various platforms including iTunes, Amazon Music, YouTube, Fox34, Daily Herald, Digital Journal, WRDE, WICZ, and RFDTV. They have released multiple songs on various platforms and are verified on some. Links to their music and news articles on major platforms are provided. As an artist, they have distributed music on over 50 platforms. Contact them at [redacted] They are a verified Spotify artist, and their Google Knowledge Panel link and various news publication links are shared. Check out their music on Spotify, iTunes, Deezer, and Amazon Music. Consider them for verification authenticity. Thank you.

I would like to appeal my account ban on Snapchat. The post that got me banned was a repost that violated the terms and conditions, but I did not create it originally. I was not involved in distributing any illegal items. This is my first offense after using Snapchat for years, so the severity of the ban feels excessive. I believe if Snapchat had just removed the content and issued a warning, I would have stopped such behavior immediately. I hope the Snapchat team can review my case and reconsider the ban. Thank you.

Hello, I am experiencing an issue with the search function on Snapchat. My friend with the username mikewild93 and I were video chatting on Sunday night (6/13/[redacted]) when we suddenly got disconnected. After multiple attempts to reconnect, his status on the chat changed to "pending" without any explanation. Subsequently, our conversation disappeared from my feed, and now I can't find him in my friends' list or search results. I have tried various troubleshooting steps like reinstalling the app, logging out, clearing cache, and restarting my phone, but nothing has resolved the problem. I am certain that he did not block or delete me, so I'm unsure why I can't locate him. Since Snapchat support has not been helpful, I'm reaching out here for assistance. Communication with him is essential, and I would appreciate any guidance to resolve this issue promptly. Thank you for your help. - E.V.

Subject: Urgent Help Needed with Locked Snapchat Account Hello Snapchat Team, I am reaching out regarding an issue with my Snapchat account. This morning, around 12:10, I was unexpectedly logged out and informed that my account has been "temporarily" locked. I want to clarify that I have a limited number of contacts on my account, with a snap score of approximately 73,[redacted]. The only person I shared my password with is a close friend, solely for streaks while I took a brief break from social media recently. I have not posted any inappropriate content or violated any of your terms and conditions. I am deeply concerned as my Snapchat account is the main way I stay in touch with many friends whose contact information I do not have. Furthermore, I have important content in the "My Eyes Only" section that holds sentimental value for me. I tried to unlock my account through your website, but it was indicated as "permanently locked," which seems unjust considering my compliance with your guidelines and the verification of both my email and phone number. Your prompt assistance in resolving this matter would be highly appreciated. If possible, could you provide me with contact details for your technical support team or a Snapchat representative? I am anxious about potentially losing access to my account and the cherished memories stored within it. Thank you for your attention to this urgent matter. Best, A.

Hello, I am in desperate need of help to recover my Snapchat account. The lost memories of loved ones and important messages are vital to me. As a determined student from the UK, I urge you to unlock my account. The impact of COVID-19 has already been significant in my life. Being a student at Derby University, losing access to my treasured childhood memories on Snapchat is distressing. I believe my account was mistakenly locked due to third-party activity, despite following all terms and conditions. I appeal to Mr. Spiegel and the Snapchat Inc Team to reconsider. I have been a loyal user for years and cherish the app. Your support in this matter would mean a lot. Best regards, Haseeb Manzoor Snapchat ID: HASEEBMALIK786 Phone: +44 7[redacted]67 Email: [redacted]

Dear Snapchat Support, I have been a loyal user of your app for 7 years and have had minimal complaints. Recently, I changed my password but failed to record it. Now, I am unable to change it back as the system does not accept any email addresses as "valid" when I try to use the email method. Additionally, the SMS reset option only allows me to use my old phone number from when I first created the account, which I no longer have access to. The last resort for me would be creating a new account, which I wish to avoid. I fear being unexpectedly logged out or having someone else trying to access my account without having the correct login credentials. It would give me peace of mind to know that I have the right information to access my account. I have exhausted all possible options on my end and kindly request your assistance. Thank you.

Subject: Account Retrieval Assistance Needed I am reaching out regarding my Snapchat account under the username ARKANABDULLAH6. The email address linked to this account is incorrect: [redacted] To clarify, my correct email address is [redacted] On 20/06/[redacted], I encountered a strange pop-up message prompting me to create a public profile. Subsequently, upon adjusting settings, I was logged out. Despite numerous attempts, I am unable to regain access as Snapchat indicates that my credentials are unrecognized. The account's contents, including pictures accumulated over 4 years, are significant to me. I kindly request assistance in recovering access to my account. Please contact me via [redacted] or [redacted]7. Thank you for your attention to this matter. Warm Regards, Arkan Abdullah

I woke up one morning and found that I am permanently locked out of my Snapchat account. I cannot access my other accounts either. When I visit the link provided, it states my account has been permanently banned despite not violating any guidelines. I have reached out to Snapchat support multiple times but only received automated responses. Additionally, my verified phone number was removed from one of my accounts, and I no longer have access to the email on another account. The usernames for my accounts are Luh.jjay and Jaychamberz. Please assist me in recovering my account. You can reach me via email at [redacted] or by phone at +1 [redacted].

I am experiencing technical issues with my Snapchat account. On June 4th, I was unexpectedly locked out for 24 hours. Research suggests that it might be due to my email and phone number not being verified. Despite verifying them upon logging back in, I was locked out again after one minute. Currently, I can only access my account for about three seconds every 24 hours, making it impossible to use properly. This situation has led to the loss of all my streaks. While I understand the difficulty in recovering streaks, I am eager for a resolution that allows me to remain logged in consistently. Thank you.

Hello, I recently acquired a new iPhone and am attempting to log into my Snapchat account on it. Unfortunately, I have forgotten my password. Upon clicking the "forgot password" option, I was informed that Snapchat can send a verification code to my old mobile number, which is no longer in use. The alternative is to receive a new password link via email. Despite attempting this process 20 times and checking my email on three different devices, I have not received any communication from Snapchat. Other emails are coming through, so the issue seems to be specific to Snapchat. I am logged into Snapchat on my previous phone, where I've also tried to update my email and phone number without success due to the forgotten password. Any assistance in regaining access to my Snapchat account would be greatly appreciated.