Okay so basically I know you can't really help me with this but I have an account under...

GetHuman917736's customer service issue with Snapchat from July 2018

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Help with my Snapchat issue
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The issue in GetHuman917736's own words
Okay so basically I know you can't really help me with this but I have an account under anika.alter so I wanted a fresh new start so I made a new account, and so I went back into my account after I made the new account to ask my friends to add me on my new Snapchat and then it wouldn't let me log in, and I never did the verification with email or phone number and everytime I type in my email it won't let me change my password to my old account and so whenever I put my phone number in it doesn't work I really want to get back onto my old Snapchat account and I don't know what to do all my friends are on there. Is there any way you can help me get back onto my old account without my email or number. I know you really can't help me with this but I'm really desperate to get back into my old account so please contact me when you can and I just can't remember the password to. Email won't work either
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Snapchat

Customer service issue
Reported by GetHuman917736
Jul 26th, 2018 - 10 mons ago
I have an issue with Snapchat too
Fixed
Seen by 2 customers so far
Similar issue to 8617 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman917736 started working on this issue
Jul 26th, 2018 12:59am
GetHuman917736 indicated the issue is not fixed yet.
Jul 27th, 2018 2:23am