Expected a package by ups yesterday *Ups didn't come to my residents.*I am exspecting a...

GetHuman736938's customer service issue with Sling TV from June 2018

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The issue in GetHuman736938's own words
Expected a package by ups yesterday *Ups didn't come to my residents.*I am exspecting a new receiver and to leave damaged receiver with ups representative. I have a case ID and a order ID if this helps. I'm wanting to track my package so I am needing a tracking number in order to track it with ups.*Please help!!
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Sling TV

Customer service issue
Reported by GetHuman736938
Jun 2nd, 2018 - 5 mons ago
I have an issue with Sling TV too
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Seen by 2 customers so far
Similar issue to 16 others
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Items needed
Billing address
Phone number
Last 4 of SSN
Phone number on account
Account number
Timeline
GetHuman736938 started working on this issue
Jun 2nd 1:45am