Says no internet. Have internet for everything else

GetHuman-pipkorn's customer service issue with Slacker Radio from April 2018

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Help with my Slacker Radio issue
Before contacting them, items GetHuman-pipkorn may need:
Account holder name, Billing address, Account phone number, and Email address on the account
GetHuman-pipkorn's next move: go to the Slacker Radio help center.
Slacker Radio doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pipkorn will want to follow the link below to head to their help center. We will check on GetHuman-pipkorn later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-pipkorn's own words:
The problem I ran into: Says no internet. Have internet for everything else
I trust that Slacker Radio will make this right and come up with a resolution that is fair.
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Slacker Radio

Customer service issue
Reported by GetHuman-pipkorn
Apr 29th, 2018 - 3 mons ago
I have an issue with Slacker Radio too
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Seen by 2 customers so far
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Timeline
GetHuman-pipkorn started working on this issue
Apr 29th 3:42pm