On November *, ****, my Master card has been charged $***.** while I was looking for a...

GetHuman-emichiar's customer service issue with SkyScanner.com from November 2018

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The issue in GetHuman-emichiar's own words
On November *, ****, my Master card has been charged $***.** while I was looking for a flight to Seoul(Narita) from Japan (Narita) (According to my banking institution, it was charged at **:** by administrator called 'Paygent'). **When I keyed in my card number on the website, the payment web page froze so I didn't receive any e-ticket or receipt. **At that time, I didn't know that my card was fully charged but after few days, I realized that I paid for the flight ticket when I didn't receive anything.**Please contact me asap and refund the amount in full as well.*(FYI, as I didnt receive any email from the travel agency or Skyscanner, I don't know which airline I was booking using my Master card. I've requested a chargeback through my bank already.)**Best,

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SkyScanner.com

Customer service issue
Reported by GetHuman-emichiar
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 169 others
0 customers following this

Timeline

GetHuman-emichiar started working on this issue
Nov 9th, 2018 9:20am

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