My Sky HD box needs replacing because I am unable to connect it to WFi. The box does n...

GetHuman6138762's customer service issue with Sky from June 2021

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The issue in GetHuman6138762's own words
My Sky HD box needs replacing because I am unable to connect it to WFi. The box does not have a WPS button and I have checked the version of the software. The version on my box is too old to connect it to wFi. I am unable to use the services which require an internet connection, like catch up.*Sky Account number *************Mrs Jennifer Gascoigne*former address :**** Allerburn Lea*Alnwick NE** *QP*New address:***. Mercers Way*Swordy Park*Alnwick NE** *DE*Sky setup a new dish at this address, so I am assuming you have a record of me here.

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Sky

Customer service issue
Reported by GetHuman6138762
Jun 2nd, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1218 others
0 customers following this

Timeline

GetHuman6138762 started working on this issue
Jun 2nd 12:50pm