I have switched my broadband. Set sky Q box to new broadband and also set sky Q mini bo...

GetHuman5030866's customer service issue with Sky from July 2020

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The issue in GetHuman5030866's own words
I have switched my broadband. Set sky Q box to new broadband and also set sky Q mini box to new broadband. The sky q mini box is showing it is contected to both sky q box and broadband. I can watch TV downstairs but upstairs the mini box it says there is no signal from the dish but I can watch Nexflix and other internet stuff on the the mini box. I also have a sky booster which is showing all three green lights. Does the booster box need to have anything changed?

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Customer service issue
Reported by GetHuman5030866
Jul 5th, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1413 others
0 customers following this

Timeline

GetHuman5030866 started working on this issue
Jul 5th 12:10pm

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