i recently moved house and asked to take the same services with me. the man came and fi...

GetHuman-onelegle's Account Setup issue with Sky from April 2020

Help with my Sky issue
The issue in GetHuman-onelegle's own words
i recently moved house and asked to take the same services with me. the man came and fitted the sky dish and t.v. but said he new nothing about connecting the internet. but that the router was ready and justs wanted making live. i tried to phone and eventually contacted someone who told me i had cancelled the internet and phone i explained i still wanted these services and he said he would transfer me after putting notes on my account when he transferred me this line said due to the present situation it was shut.i then recieved an e mail to say i was been charged for cancelling and recieved a box to return my router or i would be charged for it. i have since been unable to contact anyone.

GetHuman-onelegle did not yet indicate what Sky should do to make this right.

How GetHuman-onelegle fixed the problem

We are waiting for GetHuman-onelegle to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sky's attention and get better help faster. Tap below to get started.
Having Sky issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Sky

Account Setup issue
Reported by GetHuman-onelegle
Apr 13th, 2020 - 6 months ago
Fixed
Seen by 4 customers so far
Similar issue to 1035 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-onelegle started working on this issue
Apr 13th 6:36pm
GetHuman-onelegle confirmed the issue is fixed. Hooray!
Apr 16th 6:43pm
GetHuman-onelegle confirmed the issue is fixed. Hooray!
Apr 17th 4:32pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies