Account Number: ************I*n January **** i called to cancel my * months subscriptio...

GetHuman1833805's customer service issue with Sirius/XM from December 2018

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Help with my Sirius/XM issue
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The issue in GetHuman1833805's own words
Account Number: ************I*n January **** i called to cancel my * months subscription (it was paid in advance, no credit card). In March **** I noticed the subscription was not canceled and called again, the people I've talked to have have tried to sell me another, cheaper service package and all but refused to stop service. In September ****, service was discontinued and I was given a $**.** credit, left with a $**.** and I was charge a $* late fee. I want to make it VERY clear: i will not pay this bill! I tried to stop service before my subscription expired and your people would not listen or follow this customers directions. The only recourse i'll give you is to sue me, we can argue our position is small claims court, I have the recordings and we can all listen to the in court. I want my balance due reduced to $*.** and I never want SiriusXM again. It has been possibly the worst service experience of my life.

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Sirius/XM

Customer service issue
Reported by GetHuman1833805
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1679 others
0 customers following this

Timeline

GetHuman1833805 started working on this issue
Dec 26th, 2018 7:02pm

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