I placed an order on Dec. * for boots for my adult son. The confirmation * is E...

GetHuman-ellencam's Track order issue with SierraTradingPost.com from December 2019

Help with my SierraTradingPost.com issue
First: share to improve GetHuman-ellencam's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ellencam may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-ellencam's own words
I placed an order on Dec. * for boots for my adult son. The confirmation * is E********. There was an issue with the computer that night and a message came up on the computer that they were working to correct it. on Dec *, **** I called and talked with Ashley who confirmed the order had processed and the boots had been sent to Fed Ex. She sent me an email about changing my password. I had to leave right after talking to her to take my dog to the vet and I forgot to change my password with the instructions given when I got home. I have a tracking number ******************** for Fed Ex but have not been able to track the order and have not received the boots. I Have tried to reset the password but do not know the sign in? for my account. I appreciate any help you can give me!

GetHuman-ellencam did not yet indicate what SierraTradingPost.com should do to make this right.

How GetHuman-ellencam fixed the problem

We are waiting for GetHuman-ellencam to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get SierraTradingPost.com's attention and get better help faster. Tap below to get started.
Having SierraTradingPost.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Track order issue
Reported by GetHuman-ellencam
Dec 15th, 2019 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 3 others
0 customers following this


GetHuman-ellencam started working on this issue
Dec 15th, 2019 12:20am