I am trying to return a pair of shoes to Shoebuy.com. Every time I log into my account...
GetHuman-lamass's Returns issue with ShoeBuy.com from March 2021
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The issue in GetHuman-lamass's own words
I am trying to return a pair of shoes to Shoebuy.com. Every time I log into my account and hit return for my purchase the *website bounces me off and says an error has occurred. I tried several times with the same results. I tried calling their customer service line and no one takes the call, instead they tell you to email them, which I am also unable to do. This is extremely frustrating. I have had problems with their website before this. I have an account with them and half the time I'm unable to log in, the site will post an error message. I thought maybe they corrected the problem because I was able to log in to log into my account for this order. Now I can't process a return. This is extremely frustrating and once this return is completed I don't think I will be purchasing from them again. This purchase was processed with my PayPal account.
GetHuman-lamass did not yet indicate what ShoeBuy.com should do to make this right.
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