I purchased * sharper image drones from walmart green ohio i got the Dx-* and Dx-* the...

GetHuman2945895's customer service issue with Sharperimage.com from May 2019

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The issue in GetHuman2945895's own words
I purchased * sharper image drones from walmart green ohio i got the Dx-* and Dx-* the * was complete the Dx-* when taken outta the box did not contain replacement blades and propeller * was broke off within the wing for instance when you take one of the blades off with the screwdriver you pulled a blade up and it's it's in like a white cylinder well propeller one does not have a white cylinder it looks like it has a pen and the actual blade is not connected it looks like it's broke off in it so I went back to Walmart with both drones told him to the ER for work fine and they gave me a big hassle about replacing the five I did have my receipt this was within * hours of purchasing them they told me specifically that I would have to get in touch with Sharper Image that there is no more they are not liable for it and that they will call the police if I come back to the store complaining about it so I'm just an all I will never shop at Walmart again and can I send it in to you and you send a replacement or what should I

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Customer service issue
Reported by GetHuman2945895
May 18th, 2019 - 4 years ago
Not resolved
Seen by 64 customers so far
Similar issue to 251 others
0 customers following this


GetHuman2945895 started working on this issue
May 18th, 2019 5:54pm