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The issue in GetHuman2688416's own words
I bought * dx-* drones for my son and i tonplay with in his birthday ********. I bought a protection plan on his and none for mine. After installing batteries and charging drone, we turned on remote then drone. When it synced the drone immediately took off and up and across the neighborhood never to be seen again. I reassured him everything would be fine and he could use the other one. The *nd drone had a problem immediately. One of the propellers stayed on and never shut off. I plugged it in to charge and all of a sudden a blade started spinning. The drone was off though. I disconnected from charger and the blade ran until battery drained. I returned both to Walmart and since the *st drone was gone they couldnt return in but since i had protection and it was clearly a malfunction of some kind they told me to contact you for a replacement.
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