I bought * dx-* drones for my son and i tonplay with in his birthday ********. I bought...

GetHuman2688416's Complaint issue with Sharperimage.com from April 2019

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The issue in GetHuman2688416's own words
I bought * dx-* drones for my son and i tonplay with in his birthday ********. I bought a protection plan on his and none for mine. After installing batteries and charging drone, we turned on remote then drone. When it synced the drone immediately took off and up and across the neighborhood never to be seen again. I reassured him everything would be fine and he could use the other one. The *nd drone had a problem immediately. One of the propellers stayed on and never shut off. I plugged it in to charge and all of a sudden a blade started spinning. The drone was off though. I disconnected from charger and the blade ran until battery drained. I returned both to Walmart and since the *st drone was gone they couldnt return in but since i had protection and it was clearly a malfunction of some kind they told me to contact you for a replacement.

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Sharperimage.com

Complaint issue
Reported by GetHuman2688416
Apr 5th, 2019 - 2 years ago
Fixed
Seen by 14 customers so far
Similar issue to 228 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman2688416 started working on this issue
Apr 5th, 2019 7:21pm
GetHuman2688416 indicated the issue is not fixed yet.
Apr 7th, 2019 1:33am
GetHuman2688416 indicated the issue is not fixed yet.
Apr 7th, 2019 1:33am
GetHuman2688416 indicated the issue is not fixed yet.
Apr 8th, 2019 8:47pm

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