I have a Glastonbury tent ticket, purchased through seetickets, that is refundable (and...

GetHuman-toad_'s customer service issue with See Tickets from March 2019

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The issue in GetHuman-toad_'s own words
I have a Glastonbury tent ticket, purchased through seetickets, that is refundable (and is clearly stated in my email confirmation) until May ****. I have tried to contact seetickets via Facebook and their online chat but it is all automated so the robot doesn’t understand what I am asking. I have tweeted them twice and they don’t respond. I don’t want to call them as it costs **p a minute which is absurd!
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See Tickets

Customer service issue
Reported by GetHuman-toad_
Mar 1st, 2019 - 3 mons ago
I have an issue with See Tickets too
Not resolved
Seen by 8 customers so far
Similar issue to 429 others
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Timeline
GetHuman-toad_ started working on this issue
Mar 1st 8:58am
GetHuman-toad_ shared this issue with followers on Twitter
Mar 1st 8:59am