I have a craftsman roofing nailer in which the feed spring brook. Tried to order replac...

GetHuman2878672's customer service issue with Sears from May 2019

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The issue in GetHuman2878672's own words
I have a craftsman roofing nailer in which the feed spring brook. Tried to order replacement spring and told it was unavailable. Nailer ********** item *****.**. There should be an after market replacement since Sears doesn’t care about previous purchases. I’m sitting with a piece of **** nailer that I cannot not use. Perhaps this is one of the many reasons Sears is in the trouble they are in. If you can’t solve my problem I will never step foot nore purchase another item with the Craftsman or Sears name on it again. And by the way took *” lineman pliers back for replacement, woman threw them in a locked box then said discontinued, that I would have to buy a different style. Told her I wanted mine back and she said sorry can’t get in box don’t have key for lock. This store has since closed. Wonder why?
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Sears

Customer service issue
Reported by GetHuman2878672
May 7th, 2019 - 2 mons ago
I have an issue with Sears too
Not resolved
Seen by 9 customers so far
Similar issue to 3709 others
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Timeline
GetHuman2878672 started working on this issue
May 7th 11:36am