It has been over * weeks since I talked to one of your representatives named Yolanda wh...

GetHuman-drkdigsi's customer service issue with Sears from July 2018

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The issue in GetHuman-drkdigsi's own words
Tryion to get a Replacement Number so I can get The replacement more I have bee promised under my warranty. ... It has been over * weeks since I talked to one of your representatives named Yolanda who was working on getting a replacement number for my lawn mower. I have called the number she told me and they said that it is in the system to be replaced but would take ** to ** hours for it to be processed. I called two days later ( * -*-****) and was told that the gentleman that takes care of this is off on Thursday's but would be in contact with me. This is longest ** hours I have waited for a return call. IT HAS BEEN OVE * WEEKS NOW THAT THE MORER HAS BROKEN DOWN, AND I HAVE GONE THROUGH ALL YOUR CONNECTIONS AND HAVE BEEN ON THE PHONE FOR HOURS TRYING TO GET THIS PROBLEM SOLVED. I am having to have someone cut my grass for me during this time and so for for have paid out over $***,** to have it done I am tired of getting the run around and want something done about it NOW.*My contract is under my phone number :(***) ***-**** DAVID C* SCOTT Louisville, Ky
Have someone call me (***) ***-**** to get this problem resolved
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Sears

Lawn more
Customer service issue
Reported by GetHuman-drkdigsi
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 19 customers so far
Similar issue to 746 others
0 customers following this
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Timeline

GetHuman-drkdigsi started working on this issue
Jul 9th, 2018 4:55pm
GetHuman-drkdigsi indicated the issue is not fixed yet.
Jul 11th, 2018 2:33pm
GetHuman-drkdigsi indicated the issue is not fixed yet.
Jul 11th, 2018 2:59pm
GetHuman-drkdigsi indicated the issue is not fixed yet.
Jul 12th, 2018 1:23am
GetHuman-drkdigsi indicated the issue is not fixed yet.
Jul 12th, 2018 2:04am
GetHuman-drkdigsi indicated the issue is not fixed yet.
Jul 15th, 2018 6:06pm
GetHuman-drkdigsi indicated the issue is not fixed yet.
Jul 15th, 2018 6:09pm
GetHuman-drkdigsi indicated the issue is not fixed yet.
Jul 18th, 2018 1:06am