Kenmore Elite Smart Fridge purchased ******. Delivered on ******. We hooked up...

GetHuman859003's customer service issue with Sears from July 2018

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The issue in GetHuman859003's own words
Kenmore Elite Smart Fridge purchased ******. Delivered on ******. We hooked up ******. Every ** seconds the door alarm is going off. I spent over an hour on the phone with these people and the only thing, best they can do is have someone out on *******. So for the next * days, I have to hear the alarm every ** seconds! It's not a soft quiet alarm either. Their customer service *****! This is not the Sears I remember from **yrs ago. No wonder they are closing stores. I will not recommend Sears to anyone. And if they ask me about my $**** worth of appliances? Well, the review of the fridge will not be a good one, and I will proceed to tell them about the customer service as well. I suggest LG products in the future.

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Sears

Customer service issue
Reported by GetHuman859003
Jul 7th, 2018 - 5 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 733 others
0 customers following this
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Timeline

GetHuman859003 started working on this issue
Jul 7th, 2018 9:33pm

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