I want the restocking fee returned to me from the Sears Store in Delaware,Ohio *****,lo...

GetHuman804132's customer service issue with Sears from June 2018

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The issue in GetHuman804132's own words
Sears doesn't care about their customers and they aren't a home tow store anymore. Done with them forever. They just give you * options which they didn't, have another mower the same price so it would of cost slot more. ... I want the restocking fee returned to me from the Sears Store in Delaware,Ohio *****,located at **** Columbus Pike. The mower didn't work like advertised, flat tire to start with, belt kept coming off and the mower would just start smoking something terrible. The two store managers were very rude, couldn't look up questions ask on their computers. Lied about putting gas in the mower when it was picked up! She said they weren't allowed to put gas it the mower as that would consider it used. Well they did put gas in it before we picked it up. They are no hometown store anymore. Want my money refunded. ***.**. *Donna L Mitchell***** County Road ****Ashley, Ohio *********-***-****

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Sears

Customer service issue
Reported by GetHuman804132
Jun 20th, 2018 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 566 others
0 customers following this
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Timeline

GetHuman804132 started working on this issue
Jun 20th, 2018 6:30pm
GetHuman804132 indicated the issue is not fixed yet.
Jun 20th, 2018 7:31pm
GetHuman804132 indicated the issue is not fixed yet.
Jun 20th, 2018 7:32pm
GetHuman804132 indicated the issue is not fixed yet.
Jun 20th, 2018 8:23pm
GetHuman804132 indicated the issue is not fixed yet.
Jun 20th, 2018 8:23pm
GetHuman804132 indicated the issue is not fixed yet.
Jun 21st, 2018 10:32am
GetHuman804132 indicated the issue is not fixed yet.
Jun 21st, 2018 10:33am
GetHuman804132 indicated the issue is not fixed yet.
Jun 21st, 2018 11:58am
GetHuman804132 indicated the issue is not fixed yet.
Jun 21st, 2018 11:59am
GetHuman804132 indicated the issue is not fixed yet.
Jun 21st, 2018 7:33pm
GetHuman804132 indicated the issue is not fixed yet.
Jun 21st, 2018 10:50pm
GetHuman804132 indicated the issue is not fixed yet.
Jun 26th, 2018 2:04am