Jewelry Issue

GetHuman-wareship's customer service issue with Sears from June 2018

Help with my Sears issue
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-wareship's own words
Get my Layaway ck to get the Same Wedding Ring. ... I wrote this Letter to CEO Ed Lambert***Hello Mr. Ed Lambert **I pray you get this message Personally. My Name is Adolphus Square. I married my Wife * Years ago, and we bought both our Wedding Rings at Sears in Houston on Main. The Store has since Closed. We we're so Happy, and Blessed to have them. I still Remember The Look on her Lovely face. **We went through some ups, And downs in our Marriage. But those Rings from Sears were Most definitely ups. My Wife lost her Ring About to years ago, and I was Not able to Buy Her another one do to Our financial Situation. I was So happy when I finally Could at Least Put Another Wedding ring on Layaway About two Months Ago.**It was Put on Layaway in your Jewelry Dept at your Sears Houston, Texas Location **** N. Shepherd *****-****. Layaway * ************. I got into another Financial Set back, Recently and I was Going to put What I could on the ring, but it got Cancelled I found out today. I feel like Such a failure. Our Anniversary is In July ****. The Last Two Years have been hard on us, but through the Grace of God were still here. **I want to see that look in her face Again Like I did when we first got married when I gave her Wedding ring. Please whatever you can do To Help me. Would greatly be appreciated.**I look forward to hearing from you. I can be reached at ***-***-****, or ***-***-**** *my email address is *****@***.com**Thank you**Adolphus Square
Is I need this check
I need my Layawayway ck
Always paid on time
I Have been praying
How GetHuman-wareship fixed the problem
Have your Layaway Number When You Call Them. Google Sears Customer Service Contact Number. They Can Also Tell You If Your Refund has been Processed. Thank you God, Sears, & Get Human.
Do you have a customer issue as well?
We can help you get Sears's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Sears issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Sears

Jewelry
Customer service issue
Reported by GetHuman-wareship
Jun 7th, 2018 - 2 years ago
Fixed
GetHuman-wareship shared how to fix
Seen by 15 customers so far
Similar issue to 249 others
0 customers following this
Items needed
Account name
Account address
Account email
Account phone number
Order number
Order date

Timeline

GetHuman-wareship started working on this issue
Jun 7th, 2018 2:21am
GetHuman-wareship indicated the issue is not fixed yet.
Jun 7th, 2018 3:51am
GetHuman-wareship indicated the issue is not fixed yet.
Jun 7th, 2018 1:05pm
GetHuman-wareship indicated the issue is not fixed yet.
Jun 7th, 2018 1:06pm
GetHuman-wareship indicated the issue is not fixed yet.
Jun 8th, 2018 1:07pm
GetHuman-wareship indicated the issue is not fixed yet.
Jun 9th, 2018 11:48pm
GetHuman-wareship indicated the issue is not fixed yet.
Jun 9th, 2018 11:49pm
GetHuman-wareship indicated the issue is not fixed yet.
Jun 9th, 2018 11:53pm
GetHuman-wareship indicated the issue is not fixed yet.
Jun 10th, 2018 10:12pm
GetHuman-wareship indicated the issue is not fixed yet.
Jun 10th, 2018 10:13pm
GetHuman-wareship indicated the issue is not fixed yet.
Jun 10th, 2018 10:14pm
GetHuman-wareship confirmed the issue is fixed. Hooray!
Jun 14th, 2018 2:05am