Purchased a refrigerator ** months ago. Broke in ** months --compressor. Could not get...

GetHuman4880986's Complaint issue with Sears Appliance Services from May 2020

Help with my Sears Appliance Services issue
First: share to improve GetHuman4880986's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4880986 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman4880986's own words
Purchased a refrigerator ** months ago. Broke in ** months --compressor. Could not get Sears to come out in a timely matter so I called a repairman-cost **.** He could not fix it as it was under warrenty. Called Sears. Now weeks later, First Sears repairman was setup and I waited from *-*, only to get a message that it was being set for * MORE WEEKS. He comes today and said he has toorder a compressor. Sears knew I needed one * weeks ago! I have had to purchase anther refrigerator as I could not live without one foor this long. If they come in * seeks , I will have been without a fridge Since APRIL **th!!!!!!!! I now know that this compressor has been a problem for a long time and you are under a class action sit. You also knew it and keep selling them!!! I would like a phone call from someone in authority. I feel like I need some compensation for all this, ***-***-**** or ******-**** or mail Ann Timmons **** Warrenton Rd Fredericksburg, VA *****.

GetHuman4880986 did not yet indicate what Sears Appliance Services should do to make this right.

How GetHuman4880986 fixed the problem

We are waiting for GetHuman4880986 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sears Appliance Services's attention and get better help faster. Tap below to get started.
Having Sears Appliance Services issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Sears Appliance Services

Complaint issue
Reported by GetHuman4880986
May 28th, 2020 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 84 others
0 customers following this


GetHuman4880986 started working on this issue
May 28th, 2020 2:43pm
GetHuman4880986 indicated the issue is not fixed yet.
May 28th, 2020 6:55pm
GetHuman4880986 indicated the issue is not fixed yet.
May 28th, 2020 7:05pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies