Purchased a refrigerator ** months ago. Broke in ** months --compressor. Could not get...

GetHuman4880986's Complaint issue with Sears Appliance Services from May 2020

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The issue in GetHuman4880986's own words
Purchased a refrigerator ** months ago. Broke in ** months --compressor. Could not get Sears to come out in a timely matter so I called a repairman-cost **.** He could not fix it as it was under warrenty. Called Sears. Now weeks later, First Sears repairman was setup and I waited from *-*, only to get a message that it was being set for * MORE WEEKS. He comes today and said he has toorder a compressor. Sears knew I needed one * weeks ago! I have had to purchase anther refrigerator as I could not live without one foor this long. If they come in * seeks , I will have been without a fridge Since APRIL **th!!!!!!!! I now know that this compressor has been a problem for a long time and you are under a class action sit. You also knew it and keep selling them!!! I would like a phone call from someone in authority. I feel like I need some compensation for all this, ***-***-**** or ******-**** or mail Ann Timmons **** Warrenton Rd Fredericksburg, VA *****.

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Sears Appliance Services

Complaint issue
Reported by GetHuman4880986
May 28th, 2020 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 84 others
0 customers following this

Timeline

GetHuman4880986 started working on this issue
May 28th, 2020 2:43pm
GetHuman4880986 indicated the issue is not fixed yet.
May 28th, 2020 6:55pm
GetHuman4880986 indicated the issue is not fixed yet.
May 28th, 2020 7:05pm

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