We bought a flat in Cheltenham to rent out. The completion date was **nd January & our...

GetHuman4857869's customer service issue with Scottish Power from May 2020

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The issue in GetHuman4857869's own words
We bought a flat in Cheltenham to rent out. The completion date was **nd January & our tenants moved in on the **st March. The flat was empty & for the * months in between with no electricity or gas being used. However, we have recently been forwarded a letter & bill from Scottish Power received at the property which stated as a meter reading was not submitted an estimate has been charged & should have been paid last month! (We have only just taken receipt of the letter). The amount being charged is £***.**, which we want to refute paying, as obviously no gas or electric was being used. I hope this can be proven through seeing the * meter readings not changing from January to March. I simply cannot get hold of anyway by phone & don't have a login account. The Account No. though is **** **** ***. Thanking you in anticpation

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Scottish Power

Customer service issue
Reported by GetHuman4857869
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 475 others
0 customers following this

Timeline

GetHuman4857869 started working on this issue
May 22nd, 2020 4:29pm
GetHuman4857869 confirmed the issue is fixed. Hooray!
May 22nd, 2020 4:32pm
GetHuman4857869 indicated the issue is not fixed yet.
May 22nd, 2020 4:33pm
GetHuman4857869 indicated the issue is not fixed yet.
May 22nd, 2020 8:53pm