Hello this one of your loyal customers Jumina Dume from Miami Florida. I have a subscri...
GetHuman-juminadu's customer service issue with ScentBird from December 2018
Help with my ScentBird issue
First: share to improve GetHuman-juminadu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-juminadu's next move: send an email to ScentBird.
Tap the button below to start an email to ScentBird- it's the best way to get support from them right now. We'll check later to make sure GetHuman-juminadu got a response or help escalate.
Before contacting them, items GetHuman-juminadu may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-juminadu's own words
Hello this one of your loyal customers Jumina Dume from Miami Florida. I have a subscribe order every month to arrive to my home.. I receive one of my orders I open it for that month when it arrived it was not in there it was an order for the Prada candy. Whoever pack my order did not put my perfume in there. I would like for you to investigate it and find out. If you look on my information again my name is Jumina Dume. My email is *****@***.com. And my address is **** N.W ***thTerrace. I tried called contact in your company you do not have a direct line so I am emailing you the problem. The was for October of that month. Please email me back let me know. And I got another issue for a pencil liner I accidentally tried to change my order but it put another order for a eyeliner again in my module so please give me the directions on how I can change it thank you again bye
GetHuman-juminadu did not yet indicate what ScentBird should do to make this right.
I have an issue with ScentBird too
How GetHuman-juminadu fixed the problem
We are waiting for GetHuman-juminadu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.