I purchased a RX *** *GB Sapphire Pulse Around the beginning of December of ****. it wo...

GetHuman-partpick's customer service issue with Sapphire Technology from February 2019

6 similar
0 following
Help with my Sapphire Technology issue
First: share to improve GetHuman-partpick's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-partpick's next move: try the Sapphire Technology help center.
Sapphire Technology doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-partpick will want to follow the link below to head to their help center. We will check on GetHuman-partpick later to make sure it's all set or try to help escalate.
The issue in GetHuman-partpick's own words
I purchased a RX *** *GB Sapphire Pulse Around the beginning of December of ****. it worked wonderfully in my system. but around January it started acting up, it started freezing freezing in games temporarily along with audio issues. i tried reinstalling it, checking my connections, updating my Motherboard BIOS*Chipset drivers, A clean install of drivers ranging from when i purchased it all the way up to **.*.*. and nothing has resolved the problem, i removed the overclock on my ram and it lead to no difference. I've reseated everything in my system to no benefit. for my other specs i'm using a Ryzen * ****, Corsair LPX Vengeance **GB, MSI B*** Tomahawk, Samsung *** EVO, and a EVGA *** ***watt Power supply. I can't resolve this issue and i'm willing to file a claim for a possible replacement or refund.*I purchased this GPU off Amazon from Sapphire Technology.*https:**www.amazon.com*Sapphire-*****-**-**G-Radeon-Backplate-Graphics*dp*B***CPJZSX*ref*sr*****?s*electronics&ie*UTF*&qid***********&sr**-**&keywords*RX******GB
GetHuman-partpick did not yet indicate what Sapphire Technology should do to make this right.
I have an issue with Sapphire Technology too
How GetHuman-partpick fixed the problem
We are waiting for GetHuman-partpick to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sapphire Technology's attention and get better help faster. Tap below to get started.
Having Sapphire Technology issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-partpick fixes it.
This email address isn't valid

Sapphire Technology

Customer service issue
Reported by GetHuman-partpick
Feb 14th, 2019 - 8 mons ago
I have an issue with Sapphire Technology too
Not resolved
Seen by 14 customers so far
Similar issue to 6 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
GetHuman-partpick started working on this issue
Feb 14th 10:04pm