I purchased a RX *** *GB Sapphire Pulse Around the beginning of December of ****. it wo...

GetHuman-partpick's customer service issue with Sapphire Technology from February 2019

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The issue in GetHuman-partpick's own words
I purchased a RX *** *GB Sapphire Pulse Around the beginning of December of ****. it worked wonderfully in my system. but around January it started acting up, it started freezing freezing in games temporarily along with audio issues. i tried reinstalling it, checking my connections, updating my Motherboard BIOS*Chipset drivers, A clean install of drivers ranging from when i purchased it all the way up to **.*.*. and nothing has resolved the problem, i removed the overclock on my ram and it lead to no difference. I've reseated everything in my system to no benefit. for my other specs i'm using a Ryzen * ****, Corsair LPX Vengeance **GB, MSI B*** Tomahawk, Samsung *** EVO, and a EVGA *** ***watt Power supply. I can't resolve this issue and i'm willing to file a claim for a possible replacement or refund.*I purchased this GPU off Amazon from Sapphire Technology.*https:**www.amazon.com*Sapphire-*****-**-**G-Radeon-Backplate-Graphics*dp*B***CPJZSX*ref*sr*****?s*electronics&ie*UTF*&qid***********&sr**-**&keywords*RX******GB
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Sapphire Technology

Customer service issue
Reported by GetHuman-partpick
Feb 14th, 2019 - 8 mons ago
I have an issue with Sapphire Technology too
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GetHuman-partpick started working on this issue
Feb 14th 10:04pm